Warranty Information

All products sold by Computer Shop Nepal are genuine and come with the official warranty of the brand or its authorised distributor in Nepal. The warranty period depends on the product and is written on your bill or warranty card.

How to claim warranty

Bring the product with your purchase bill and, where possible, the original box and accessories to our store in New Baneshwor, Kathmandu. We check the product and send it to the authorised service centre when needed. You can also call or message us on WhatsApp first so we can help you faster.

What the warranty does not cover

Brand warranty normally does not cover physical damage, liquid damage, burns from power surges, broken seals or stickers, or repairs done by an unauthorised person. Software problems and data loss are also not covered, so keep a backup of your files.

Need help?

Call +977-1- 4583699/ 9851095326 or write to sales@computershopnepal.com and our team will guide you.